Community Safety

London Hydro takes a proactive approach to safety, specifically with:

Warning signage on dangerous equipment
Reviewing opportunities for additional signage to benefit the community
Adopting industry standards that create engineered barriers to help keep the public away from dangerous equipment
Video surveillance at all key assets to trigger remote alarms

Reminder, these warnings are there for your safety and ignoring them can be extremely dangerous and fatal.

We urge the public to report any suspicious behaviour of vandalism or attempted vandalism to help keep people safe. Tampering with electrical sites or equipment can result in serious injury, including loss of life.

If you witness anyone damaging London Hydro's equipment, please avoid confronting them and immediately contact the police.

Staying Safe Around Electrical Equipment

Pad-Mounted Transformers

Do not allow children to play on or near transformers.

Allow 10 feet of clear space in front of transformers.

If our service workers need to work on the transformer, they require about 10 feet of clear space in front of the transformer to work safely.

Substations

The purpose of a substation is to 'step down' high voltage electricity from the transmission system to lower voltage electricity so it can be easily supplied to homes and businesses through our distribution lines.

You can recognize substations throughout the city as they are well marked with signs warning you to keep away because equipment and structure in substations are always electrically charged.

To ensure your safety:

Never enter a substation or attempt to climb a substation fence
Avoid playing near substations, especially with balls, frisbees, or other items that could fly over the fence. If you do lose something in a substation, do not attempt to retrieve it yourself.
If you come across a substation that has an open gate, damaged fence, or that has been vandalized, contact London Hydro immediately.

We want to keep our community safe. If you see an electrical emergency, call London Hydro right away at
519-661-5555.

Staying Safe Around Worksites

What to do When Approaching a Construction Site

Be aware of your surroundings and avoid distractions.
Make eye contact, whenever possible, with people operating equipment.
Follow all safety signage, even if workers are not present.
Walk on the sidewalk or designated walkway.

What Not to Do When Approaching a Construction Site

Don't enter a construction site.
Don't run or play in construction areas.
Don't lean, stand, or climb on equipment, fences, or any other construction materials.
Don't approach hazardous areas marked by fences or safety cones.
Don't distract workers who are operating equipment.

Safety Videos

Featured video: The Dangers of Tampering with Electrical Equipment