Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with London Hydro.
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Safety
At London Hydro, safety is our first priority. Our commitment to safety not only extends to our employees, but to our customers as well.
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How to Check for Damages on Your Building's Electrical Stack
Sometimes during storms, damage can occur to the electrical stack attached to your building, preventing us from reconnecting power until repairs are made. Find out what to do if your electrical stack is damaged in a storm.
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Your Safety
Find out how to stay safe around electrical hazards in and around your home.
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Community Safety
What you need to know about staying safe around electrical equipment in your neighbourhood.
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How to Stay Safe During a Storm
Here are some tips and guidelines to help you and your loved ones stay safe during stormy weather.
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Farm Stray Voltage
Learn about stray voltage and how to request an assessment for your farm.
Need to report an electrical emergency?
If you see a potential electrical danger, such as tree branches on powerlines, downed powerlines, or leaking transformers, please contact London Hydro's emergency line as soon as possible so we can fix it.
Call: (519) 661-5555
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Outage Notifications
Stay informed about power outages that affect you. Log into your MyLondonHydro account and register for Outage Notifications.
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Outage Map
You can view any power outages throughout London by viewing the Outage Map. Click on the affected area to see the estimated restoration time and number of customers affected.