News

Areas in south London experienced extended outages during a snowstorm in February 2025. The cause was galloping powerlines, which is not a common reason for outages in London. This blog describes what galloping powerlines are, how they can lead to outages, and why they can take...

London, Ontario - London Hydro is proud to announce that we have been named one of Southwestern Ontario’s Top Employers for 2025. This important recognition, given by the editors of Canada’s Top 100 Employers, reflects our commitment to being an employer of choice. “At London...

FOR IMMEDIATE RELEASE - January 27, 2025 London Hydro Warns Customers Severe Winds May Cause Power Outages London, Ontario - Environment Canada has issued a special weather statement warning of strong southwesterly winds gusting up to 70 or 80 km/h, which could cause power...

London, Ontario - Although the postal strike has ended, there will still be a delay in receiving your paper bill until Canada Post works through the backlog of items awaiting delivery. Stay up-to-date on your account and avoid late fees through paperless billing, pre-authorized...

London Hydro is conducting a customer survey to ensure that our new strategic plan aligns with our customers' needs and priorities and the evolving energy landscape. The survey, which takes approximately 5-7 minutes, will ensure that London Hydro provides the reliable...

London, Ontario - During the postal strike, London Hydro would like to remind customers to stay aware of their account(s) balances and bill due dates, as bill deliveries may be delayed. If you aren’t already, now is a great time to take advantage of Paperless Billing, Pre...

London, Ontario - Should a postal strike take place, London Hydro would like to remind their customers to stay aware of their account balances and bill due dates, as bill deliveries may be delayed. Customers who receive paper bills have options to help them stay up-to-date on...

London, Ontario - London Hydro is conducting a customer satisfaction survey to gather feedback on various topics, such as customer communications and service satisfaction. The satisfaction survey, which takes approximately 10 minutes, is an important tool that helps London Hydro...

London, Ontario – The Electrical Safety Authority (ESA), which enhances public electric safety on behalf of the province of Ontario, awarded London Hydro, Bluewater Power and Hydro One with their Powerline Safety Award in recognition of the three utilities' collaboration on...

LONDON, August 1, 2024 -The Ontario Summer Games return to London, beginning today, Thursday, August 1st until Sunday, August 4th. Over 3,500 participants will take part in the London 2024 Ontario Summer Games presented by London Hydro, including 2,500 athletes aged 12-18, many...