News

London, Ontario - Although the postal strike has ended, there will still be a delay in receiving your paper bill until Canada Post works through the backlog of items awaiting delivery. Stay up-to-date on your account and avoid late fees through paperless billing, pre-authorized...

London Hydro is conducting a customer survey to ensure that our new strategic plan aligns with our customers' needs and priorities and the evolving energy landscape. The survey, which takes approximately 5-7 minutes, will ensure that London Hydro provides the reliable...

London, Ontario - During the postal strike, London Hydro would like to remind customers to stay aware of their account(s) balances and bill due dates, as bill deliveries may be delayed. If you aren’t already, now is a great time to take advantage of Paperless Billing, Pre...

London, Ontario - Should a postal strike take place, London Hydro would like to remind their customers to stay aware of their account balances and bill due dates, as bill deliveries may be delayed. Customers who receive paper bills have options to help them stay up-to-date on...

London, Ontario - London Hydro is conducting a customer satisfaction survey to gather feedback on various topics, such as customer communications and service satisfaction. The satisfaction survey, which takes approximately 10 minutes, is an important tool that helps London Hydro...

London, Ontario – The Electrical Safety Authority (ESA), which enhances public electric safety on behalf of the province of Ontario, awarded London Hydro, Bluewater Power and Hydro One with their Powerline Safety Award in recognition of the three utilities' collaboration on...

LONDON, August 1, 2024 -The Ontario Summer Games return to London, beginning today, Thursday, August 1st until Sunday, August 4th. Over 3,500 participants will take part in the London 2024 Ontario Summer Games presented by London Hydro, including 2,500 athletes aged 12-18, many...

LONDON, June 18, 2024 – The London 2024 Ontario Summer Games host organizing committee is excited to announce JUNO award winning artist Rêve will headline the Opening Ceremony of the London 2024 Ontario Summer Games presented by London Hydro. This free show is open to the public...

London, ON - Connie Graham, Chair of London Hydro Inc. on behalf of the board is pleased to announce the appointment of Ysni Semsedini as its Chief Executive Officer, effective August 6, 2024. Ysni Semsedini brings over 20 years of experience of electricity distribution, telecom...

On Saturday, June 8th, London Hydro was presented with the Outstanding Technical Achievement Award from the Ontario Association of Certified Engineering Technicians and Technologists (OACETT). This award recognizes the innovative and transformational approach London Hydro has...