London Hydro Reminds Customers to Stay Up-To-Date On Accounts During Postal Strike

London, Ontario - During the postal strike, London Hydro would like to remind customers to stay aware of their account(s) balances and bill due dates, as bill deliveries may be delayed.

If you aren’t already, now is a great time to take advantage of Paperless Billing, Pre-Authorized Payments, and Bill Due Notifications to help you stay up to date on your account.

Register for Paperless Billing

Your bill will be delivered to you by email, letting you know how much you owe and when it’s due, so you can stay up to date on your payments.

Sign Up for Pre-Authorized Payments

Pre-authorized payments ensures that your bill is always paid on time. Your monthly bill payment will be automatically withdrawn from your account, which means there will be no missed payments and no late changes.

Sign Up for Bill Due Notifications

In MyLondonHydro and Trickl, you can sign up for Bill Due Notifications. Two days before your bill is due, you’ll receive a reminder by email or text so you never miss a payment.

It is your responsibility to stay up-to-date on payments, even during a postal strike. Using any or all of the above options will help you stay aware of your account balance, pay your bills on time, and avoid late fees.

Questions? Customers can contact a member of our Customer Service team Monday through Friday from 8:30 am - 4 pm by phone at 519-661-5503 or by email at BillingSupport@londonhydro.com.