About London Hydro

London Hydro Building

London Hydro is a Local Distribution Company that services the City of London, Ontario, Canada. With a peak load of 694 megawatts, we deliver a safe and reliable supply of electricity to over 166,000 customers from the residential, institutional, commercial and industrial sectors, through over 3,070 kilometres of overhead and underground cables, spanning 420 square kilometres of service territory. As a wholly-owned subsidiary company, we operate much like a private entity under the Ontario Business Corporations Act, paying an annual dividend to our sole shareholder, the City of London. In essence, all Londoners own London Hydro.

Purpose

To deliver safe, reliable electricity and related services.

Vision

London Hydro is a high performing electricity distributor, achieved through innovation, customer focus and operational excellence.

Values

Safety • Employees • Customers • Integrity • Agility • Sustainability (ESG)

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Facts & Figures
  • Large transformer stations - 6
  • Local substations - 30
  • Total SCADA-connected devices - 508 (protection relays, communicating faulted circuit indicators, SCADA meters, RTUs)
  • Automated switches - 197
  • Overhead lines - 1,389 km
  • Underground lines – 1,711 km
  • We bill over 120,250 water customers
  • Employs over 300 full-time permanent staff
  • Our electricity assets are valued at $413,800,000